.png)
Privacy Policy
Effective Date: August 2026
At Good Steps, your privacy is important. I am committed to protecting your personal information and treating all client details with the utmost confidentiality.
Information I Collect
To provide safe and appropriate treatments, I may collect:
-
Your name, address, telephone number and email address.
-
Relevant medical history, allergies and medications.
-
Treatment records and consultation forms.
-
Appointment and payment information.
How Your Information Is Used
Your information is only used to:
-
Arrange and manage your appointments.
-
Assess your suitability for treatment.
-
Provide treatments safely and professionally.
-
Contact you regarding your booking.
-
Meet legal, insurance and professional record-keeping requirements.
Your information will never be sold or shared for marketing purposes.
Booking & Payment Security
Online bookings are managed securely through Solo, my trusted booking provider. Payments are processed using secure payment systems, and Good Steps does not store your full payment card details.
Client Confidentiality
All personal and medical information you provide, whether on consultation forms or during your treatment, is treated as strictly confidential.
I understand that some clients may discuss personal circumstances during appointments. Everything shared with me remains private and confidential unless I am legally required to disclose information or believe there is a serious risk of harm to yourself or others.
Data Storage
Client records are stored securely and are only accessible by Good Steps. Information is retained only for as long as necessary to comply with legal, insurance and professional requirements.
Your Rights
Under UK data protection law, you have the right to:
-
Request access to the personal information I hold about you.
-
Request corrections if any information is inaccurate.
-
Request deletion of your information where legally permitted.
-
Withdraw consent where applicable.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please get in touch.
Good Steps